Aveda® Botanical Repair™ Day & Night Treatments 018084050088

1. Order Confirmation:

- Orders placed for in-store pick-up will receive a confirmation email once the items are ready.

2. Pickup Window:

- Items will be held for a specified period, usually 21 days, from the confirmation date.

3. Identification:

- Please bring a valid ID and the order confirmation email for verification during pick-up.

4. Proxy Pick-Up:

- If someone else is picking up on your behalf, provide them with a copy of your order confirmation.

5. Contact Information:

 - Keep your contact information updated to receive timely notifications.

6. Returns/Exchanges:

- In-store pick-up orders are subject to the same return/exchange policies as regular in-store purchases.

7. Cancellation:

- Contact us promptly if you need to cancel or modify your order.

8. Late Pick-Up:

 - Items not picked up within the specified window may be subject to restocking fees or cancellation.

Thank you for choosing our in-store pick-up option!

1. Order Processing:

- Orders are typically processed within 3-7 business days after confirmation.

2. Shipping Methods:

 - Australia Post shipping option is available at checkout.

3. Shipping Costs:

- Shipping costs are calculated based on the weight of the selected items.

4. Shipping is exclusively available to addresses within South Australia.

5. Delivery Address:

- Ensure accurate delivery information; we are not responsible for delays due to incorrect addresses.

6. Delays:

Unforeseen circumstances may cause delays; we will communicate any changes promptly.

7. Returns:

- Refer to our Returns Policy for information on product returns.

10. Contact Us:

- Feel free to contact us with any shipping-related queries.

Thank you for shopping with us!